Application Consultant

3 weeks ago


Albany, New York, United States M.M. Hayes Co., Inc. Full time
Job Title: Application Consultant/Integration Consultant

We are seeking a highly skilled Application Consultant/Integration Consultant to join our team at M.M. Hayes Co., Inc. as we continue to grow and expand our services.

About the Role:

This is a full-time position that will involve working with our clients to implement and support UKG products, including Central, PRO, and READY, across all modules such as Timekeeper, HR, Payroll, Accruals, Scheduling, Attestation, Analytics, Leave, and Attendance.

Key Responsibilities:
  • Implementation of new clients and configuration of software
  • Lead discovery sessions with clients to obtain policies pertinent to software being implemented
  • Configuration, testing, and high-level training of client personnel
  • Respond to issues and concerns, and coordinate 3rd party integrations
  • Build and drive project plans, meet deadlines, and track billable/non-billable hours
  • Support of existing clients, including handling issues, acting as liaison with UKG, and fixing current configuration issues
  • Participate in phone conversations to provide software functionality and details, and provide software presentations via web tools or on-site visits
  • Help with RFP responses and stay up-to-date on new feature releases and technology trends
Requirements:
  • Bachelor's degree or equivalent
  • Minimum 3 years implementing UKG products
  • HR/Payroll background if applying for consultant to those applicable modules
  • Experience implementing comparable software products
  • Strong computer skills, including various operating systems and Microsoft products
Additional Skills:
  • Strong organizational skills and excellent client relation skills
  • Logical and analytical mindset, with the ability to think outside the box
  • Self-motivated and driven, with the ability to work independently and as part of a team
Training:

UKG provided training online, self-paced, and tutored, with mentorship from M.M. Hayes staff


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