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Client Service Manager

2 months ago

Scottsdale, Arizona, United States Marsh & McLennan Companies Full time
Client Manager Role

The Client Manager position is a key role within our organization, responsible for delivering exceptional client service and driving business growth through proactive management of client relationships and administration of products.

Key Responsibilities:
  • Proactively manage client service and renewal activities to ensure client satisfaction and retention.
  • Act as a primary point of contact for clients, providing timely and effective communication and support.
  • Collaborate with internal stakeholders to develop and implement client-centric solutions and strategies.
  • Administer products and services to meet client needs and exceed expectations.
  • Monitor and analyze client feedback to identify areas for improvement and drive business growth.
Requirements:
  • Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with clients and internal stakeholders.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Strong business acumen, with a deep understanding of the client's business needs and goals.