System Administrator 1st Level Support

1 week ago


Parkville, Maryland, United States Matrix Ventures Full time
System Administrator 1st Level Support

We are seeking a skilled System Administrator to join our team at Matrix Ventures. As a key member of our IT department, you will be responsible for providing top-notch support to our users, ensuring seamless system operations, and driving process optimization.

Key Responsibilities:
  • Provide expert-level support for users with general system questions, including Windows, Office, and application software.
  • Analyze and resolve complex technical issues, ensuring minimal downtime and maximum productivity.
  • Manage user accounts, permissions, and access rights in Active Directory and other systems.
  • Install and configure client hardware, software, and peripheral devices.
  • Collaborate with cross-functional teams to identify and implement process improvements.
Requirements:
  • Successful completion of training as an IT specialist for system integration or a comparable qualification.
  • Excellent social skills, team spirit, and a friendly demeanor.
  • Strong knowledge of Windows, MS Office, and IT support principles.
  • Experience in network, printer, and PC hardware support.
  • Proficiency in Windows Server and Active Directory.
  • Microsoft Azure knowledge is a plus.

We welcome career changers with IT experience and a passion for delivering exceptional support. If you're a motivated and detail-oriented individual with a knack for problem-solving, we encourage you to apply for this exciting opportunity.



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