Linux Technical Support Specialist
3 weeks ago
We are seeking a skilled Linux Technical Support Engineer to join our team at IC Solutions. As a key member of our technical support team, you will be responsible for troubleshooting hardware and software issues across multiple Microsoft Windows and Linux platforms.
Key Responsibilities:
- Collaborate with Field Support Technicians via telephone to change hardware and software configurations
- Field test new applications on live systems
- Provide exceptional customer service via verbal communications
- Perform other duties as determined by the needs of the business
Requirements:
- One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
- Linux experience and knowledge a must
- 2 years customer service experience
- 3 or more years demonstrated skills in a high tech environment, emphasizing skills in computer hardware maintenance, software management, and networking
- Superior listening skills
- Strong written and oral communication skills
Benefits:
- Medical, dental, and vision coverage
- Basic Life and Basic Accidental Death and Dismemberment Insurance
- Voluntary benefits options
- Paid time off
- Company Match for the 401(k) Retirement Savings Plan
About IC Solutions:
We are proud to be a military and veteran friendly employer. We offer a comprehensive benefits package and a clear career path for our employees. We are committed to providing exceptional training and support to help our employees grow and succeed in their careers.
How to Apply:
Interested candidates should submit their resume and cover letter to [insert contact information].
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