Patient Access Representative II

1 month ago


Hilton Head, South Carolina, United States Conifer Health Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our access services team, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.

Key Responsibilities
  • Greeting and Registration: Provide exceptional customer service to patients and families, ensuring a positive experience from the moment they arrive at our facility.
  • Medical Scheduling: Coordinate and schedule appointments, procedures, and services with patients, physicians, and other healthcare providers.
  • Financial Clearance: Verify patient insurance, benefits, and coverage, and obtain necessary authorizations and approvals.
  • Medical Records: Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements and Conifer Health Solutions' standards.
Requirements
  • Education: High school diploma or equivalent required; some college coursework or degree preferred.
  • Experience: 0-1 year of customer service or administrative experience in a medical facility, health insurance, or related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in medical terminology and computer applications.
Work Environment

Our team members work in a dynamic and supportive environment, with opportunities for growth and development. We offer a competitive benefits package and a collaborative culture that values teamwork and innovation.



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