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Guest Services Representative

2 months ago


Meridian, Idaho, United States Tru Boise West Full time

Step into the world of hospitality as a Guest Services Representative. At TRU by Hilton Boise West, we believe that every guest interaction is a chance to create memorable experiences.

Why Consider a Role as a Guest Services Representative?

Advance Your Career: Become an integral part of a collaborative team that prioritizes professional growth, outstanding service, and a supportive work environment.

Competitive Compensation: Start your journey with an attractive hourly wage of $14 along with a comprehensive benefits package that includes medical, dental, vision, vacation, holidays, a 401(k), and exclusive hotel discounts - paving the way for a rewarding career.

WORK SCHEDULE AND LOCATION

Schedule: Full-Time, with shifts available from 3 pm - 11 pm Sunday - Wednesday.

Location: Your professional journey unfolds at TRU by Hilton Boise West, located in the vibrant city of Boise, ID.

ABOUT TRU BY HILTON BOISE WEST

At TRU by Hilton Boise West, we are more than just a hotel; we are a community of hospitality professionals committed to fostering genuine connections. Our mission is clear: to transform every stay into an unforgettable experience. We embrace diversity, encourage creativity, and cultivate a culture where every team member shines brightly.

ESSENTIAL QUALIFICATIONS

  • Exceptional verbal communication skills for effective guest interactions.
  • Basic computer proficiency to enhance your service capabilities.
  • Physical stamina for standing, walking, and occasional bending and reaching.
  • A strong commitment to professionalism, even when faced with challenges.
PREFERRED QUALIFICATIONS
  • Previous experience in the hospitality industry.
  • A knack for transforming challenges into opportunities to delight guests.
WHAT TO EXPECT IN THIS ROLE

As a Guest Services Representative, you will not only be a customer service expert but also a key player in creating exceptional guest experiences. You will efficiently manage guest registrations, room assignments, and special requests, embodying the essence of hospitality. The lobby will be your canvas, where you maintain a pristine environment that welcomes guests with warmth. With your expertise, you will navigate challenges, ensuring positive guest relations and accurate billing, all while upholding the highest standards of professionalism.

ARE YOU READY TO MAKE A DIFFERENCE IN GUEST EXPERIENCES?

Embark on a fulfilling career journey with us, where your skills and dedication will shine.