Experienced Restaurant Manager
2 weeks ago
Cowboy Chicken is seeking an experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day operations of the restaurant, ensuring a positive guest experience, and driving sales and profitability.
Key Responsibilities- Assist the General Manager in guiding the team to create a positive guest experience
- Ensure the successful implementation of Cowboy Chicken initiatives and programs
- Assist in achieving or exceeding all established financial sales and profitability plans
- Manage banking and administrative responsibilities
- Develop and maintain a high-performing team through coaching and measurement
- Handle customer complaints and concerns in a professional manner
- Respond to customer inquiries in a timely manner
- Meet goals for service, operations, and financial results
- Enforce restaurant controls, including cash and inventory management
- Maintain appropriate staffing and prepare weekly schedules
- Hire and onboard new team members
- Develop team members and ensure they follow Cowboy Chicken Operational Standards
- Monitor and reinforce safety procedures
- Lead the team to consistently meet standards of superior guest service, quality, and cleanliness
- Administer all paperwork in a timely manner
- Analyze profit and loss statements and meet established sales plans
- Participate in catering and local restaurant marketing
- Maintain awareness and participation in community affairs
- Ensure the restaurant is in full compliance with local, state, and federal regulations
- Ensure knowledge, adherence, and enforcement of all Cowboy Chicken policies and procedures
- Utilize operations systems to run a great restaurant every shift, every day
- Maintain and record accurate inventory
- High school or GED required
- Must be at least 18 years of age
- Experience with management, restaurant, and customer service
- Strong communication, organizational, and leadership skills
- Pleasant disposition, sociable, accommodating nature, and enthusiasm
- Self-motivated, creative, and adaptable
- Basic computer and telephone knowledge
- Completion of Cowboy Chicken management course upon hiring
- Ability to perform all related competencies outlined in the Cowboy Chicken Shift Management Training Workbook
- Must meet Cowboy Chicken driving standards (three-year clean driving record)
- Pass a pre-employment drug screen and criminal background check
- Competitive pay
- Meal benefits
- Paid vacation
- Employee Referral Program
- Clear path for career advancement
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Experienced Restaurant Manager
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