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Patient Services Coordinator

2 months ago

Charleston, South Carolina, United States Coastal Pediatric Associates Full time
Job Summary

Coastal Pediatric Associates is seeking a highly skilled and compassionate Patient Services Representative to join their team in the West Ashley office. As a key member of the CPA team, you will play a vital role in providing exceptional patient care and administrative support.

Key Responsibilities:

  • Welcome patients and visitors by greeting them and thanking them for choosing CPA as their medical home.
  • Engage patients and visitors by offering concierge services per protocol, maintaining orderly, clean reception, and waiting areas.
  • Contribute to team service efforts, including TOS collections and care goals, by accomplishing set goals.

Requirements:

  • High school diploma or equivalent.
  • Prior medical practice experience preferred.
  • Working knowledge of computer applications. Prior experience with EMR preferred.
  • Ability to speak, read, and write effectively.
  • Ability to work independently without direct supervision.
  • Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
  • Flexible scheduling availability required.

Benefits and Perks:

  • Medical, Rx, Dental, Vision
  • HSA, HRA, HIA
  • Telehealth
  • Life & Disability
  • Employee Assistance Program
  • Paid holidays and vacation
  • 401k
  • Convenient Locations & free parking
  • Paid Volunteer Opportunities
  • Education Assistance: CPA is partnered with the NHA and able to provide NCCA-accredited healthcare certifications at no cost to our employees.