Rental Services Coordinator

3 days ago


Santa Monica, California, United States Midway Car Rental Full time
Career Opportunity at Midway Car Rental

We are looking for a highly skilled Rental Services Coordinator to join our team at Midway Car Rental. As a key member of our staff, you will be responsible for providing exceptional customer service and applying focused sales techniques to determine customer needs and enhance their rental experience.

About Our Company

At Midway Car Rental, we take pride in providing top-of-the-line vehicles accompanied with 5-star personalized service to all of our customers. We have been in business for over 50 years and have been recognized for our customer-centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building.

Key Responsibilities
  • Deliver exceptional customer service
  • Prepare rental and return documents accurately and completely
  • Be knowledgeable on vehicle fleet and provide additional information regarding options and services offered
  • Assist customers by effectively responding to or resolving customer service issues
Requirements and Qualifications
  • 1-2 years of customer service experience
  • Ability to work in a fast-paced collaborative environment
  • 6+ months of sales experience
  • Strong English communication skills, both verbal and written
  • Extremely high energy level
  • Available to work days, nights, weekends, and holidays
  • Passion for automobiles and working with the public
Compensation and Benefits
  • $19.50-$21.50 plus bonus
  • Paid Holidays, Vacations, and Sick Days Off
  • Medical, Dental, and Vision insurance for full-time employees after 60 days of employment
  • 401(k) participation and Employee Stock Ownership Plan after 6 months of employment


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