Customer Service Associate

3 days ago


Santa Monica, California, United States Midway Car Rental Full time
Midway Car Rental: A Great Place to Work

Midway Car Rental is a privately-owned company with over 50 years of experience in the car rental industry. We are committed to providing top-notch customer service and exceptional vehicles to our customers.

About the Job:

  • This role is responsible for demonstrating exceptional customer service skills while applying focused sales techniques to determine customer needs.
  • The ideal candidate will have 1-2 years of customer service experience, strong English communication skills, and the ability to work in a fast-paced collaborative environment.

Key Responsibilities:

  • Demonstrate exceptional customer service skills while applying focused sales techniques.
  • Prepare rental and return documents accurately and completely.
  • Be knowledgeable on vehicle fleet and provide additional information regarding options and services offered.
  • Assist customers by effectively responding to or resolving customer service issues.

Requirements:

  • 1-2 years of customer service experience.
  • Ability to work in a fast-paced collaborative environment.
  • 6+ months of sales experience.
  • Strong English communication skills, both verbal and written.

Compensation:

The estimated salary for this position is $19.50-$21.50 per hour, plus bonus. The exact starting compensation will be determined at the time of hire and will depend on various factors, including geographic location, skill set, experience, and education.



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