Customer Service Associate
3 days ago
Midway Car Rental is a privately-owned company with over 50 years of experience in the car rental industry. We are committed to providing top-notch customer service and exceptional vehicles to our customers.
About the Job:
- This role is responsible for demonstrating exceptional customer service skills while applying focused sales techniques to determine customer needs.
- The ideal candidate will have 1-2 years of customer service experience, strong English communication skills, and the ability to work in a fast-paced collaborative environment.
Key Responsibilities:
- Demonstrate exceptional customer service skills while applying focused sales techniques.
- Prepare rental and return documents accurately and completely.
- Be knowledgeable on vehicle fleet and provide additional information regarding options and services offered.
- Assist customers by effectively responding to or resolving customer service issues.
Requirements:
- 1-2 years of customer service experience.
- Ability to work in a fast-paced collaborative environment.
- 6+ months of sales experience.
- Strong English communication skills, both verbal and written.
Compensation:
The estimated salary for this position is $19.50-$21.50 per hour, plus bonus. The exact starting compensation will be determined at the time of hire and will depend on various factors, including geographic location, skill set, experience, and education.
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