IT Support Specialist

12 hours ago


California, United States Abacus IT, Inc. Full time
IT Technician Job Description

We are seeking a highly skilled and motivated IT Technician to join our team at Abacus IT. As an IT Technician, you will be responsible for providing technical support to clients, maintaining and troubleshooting computer systems, and ensuring seamless operation of IT services.

Key Responsibilities:

  • Troubleshoot and resolve service tickets to provide senior-level technical IT support to local and remote clients.
  • Perform hardware and software installations and updates.
  • Document client issues thoroughly, ensuring an audit trail for all work performed and accountability for time spent supporting clients.
  • Ensure that all work is carried out in accordance with company best practices and standards.
  • Maintain positive relationships with clients and team members, facilitating high customer satisfaction.
  • Additional projects include moving clients to cloud virtual desktop environments, migrating network file shares to SharePoint Online, transitioning from classic AD to Azure AD, and implementing security features.
  • Assist with onboarding new clients.

Technical Requirements:

  • Cybersecurity best practices
  • Network troubleshooting skills
  • Active Directory and Azure AD
  • Microsoft Exchange and M365
  • Hands-on configuration and troubleshooting of switches, routers, and firewalls
  • Patch panel and cabling knowledge
  • Antivirus experience (Sentinel One and Webroot preferred)
  • Windows and Mac OS
  • Windows Desktop Support (printers, networking, virus removal, VPN, etc.)
  • Solid understanding of data recovery
  • Hard drive RAID configuration
  • Familiarity with Microsoft Office applications

Skills and Competencies:

  • Strong communication skills, including documentation, end-user communication, and exceptional client relations.
  • Extreme troubleshooting skills, with the ability to analyze, anticipate, and resolve complex technical issues.
  • Strong interpersonal skills, including effective time management, self-motivation, and prioritization.

What We Offer:

  • Base salary of $60,000-70,000.
  • Comprehensive benefits package, including vision, dental, and health insurance.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative team culture with friendly faces.
  • The chance to be part of a company with over 20 years of industry experience.

  • IT Support Specialist

    4 weeks ago


    Los Angeles, California, United States Frontline, LLC - Managed IT Services and IT Support Full time

    Job SummaryWe are seeking a highly skilled and customer-focused IT Help Desk Technician to join our team at Frontline, LLC - Managed IT Services and IT Support. As a key member of our technical support team, you will be responsible for providing top-notch service and solutions to our clients' IT challenges.Key ResponsibilitiesTroubleshoot and Resolve...

  • IT Support Specialist

    3 weeks ago


    Los Angeles, California, United States Frontline, LLC - Managed IT Services and IT Support Full time

    Job SummaryWe are seeking a highly skilled and customer-focused IT Help Desk Technician to join our team at Frontline, LLC - Managed IT Services and IT Support. As a key member of our technical support team, you will be responsible for providing top-notch service and solutions to our clients.Key ResponsibilitiesTroubleshoot Hardware and Software Issues:...


  • Victorville, California, United States Learn It Academic Services Full time

    Job SummaryWe are seeking a highly motivated and experienced Academic Support Specialist to join our team at Learn It Academic Services. As an Academic Support Specialist, you will play a vital role in delivering high-quality education services to students in a small group learning environment.Key ResponsibilitiesCollaborate with school administrators and...


  • California, United States LHH Full time

    IT Support Specialist Job DescriptionLHH Technology Solutions is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Install, configure, and maintain computer networks, operating systems, and related...

  • IT Support Specialist

    11 hours ago


    California, United States LHH Full time

    IT Support Specialist Job DescriptionLHH Recruitment Solutions is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing expert-level support for our technology infrastructure.This is a full-time, direct hire position with a hybrid work arrangement, requiring one day of...


  • California, United States Sapphire Technologies Full time

    Job OverviewSapphire Technologies is seeking a compassionate and dedicated Family Support Specialist to join our team. As a Family Support Specialist, you will provide essential care and support to families in need, helping them navigate challenging situations.Key ResponsibilitiesProvide emotional support and companionship to families during high-risk...

  • Support Specialist

    3 weeks ago


    California, Maryland, United States Wyndy, Inc. Full time

    About the RoleWe are seeking a highly motivated and dedicated individual to join our team as a Support Specialist at Wyndy, Inc. This is an exciting opportunity to work with students and support their academic and personal growth.Key ResponsibilitiesAssist with after school programs, providing support to students and helping them with their academic...


  • California, United States Sapphire Technologies Full time

    Job Title: Family SupportWe are seeking a dedicated and compassionate Family Support Specialist to join our team at Sapphire Technologies. As a Family Support Specialist, you will provide essential care and support to families in difficult situations, focusing on high-risk pregnancies and illness-related limitations.Key Responsibilities:Provide care and...


  • California, United States Codebase Inc Full time

    Desktop Support SpecialistCodebase Inc is seeking a skilled Desktop Support Specialist to join our team.Key Responsibilities:Provide exceptional IT services to employeesInstall and support Windows and Mac-based hardware and softwareRespond to support requests on a daily basisAnalyze, diagnose, and resolve desktop hardware and software problemsDocument and...


  • California, Missouri, United States Palmers Home Care Full time

    Exciting Career Opportunity at Palmer's Home Care, LLCPosition: Residential Support SpecialistBecome part of a dedicated group of professionals focused on positively influencing the lives of individuals requiring assistance.Key Qualifications:Genuine enthusiasm for supporting individuals with developmental disabilitiesDedication to improving the quality of...


  • California, United States Motion Recruitment Full time

    Job Title: End User Support SpecialistWe are seeking a skilled End User Support Specialist to join our team at Motion Recruitment. As a key member of our support team, you will be responsible for providing technical assistance to our clients, ensuring their desktop hardware and software systems are running smoothly and efficiently.Key...


  • California, United States AGG Legal Staffing Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Support Specialist to join our team at AGG Legal Staffing. As an Executive Support Specialist, you will provide dedicated support to our clients' executives, proactively managing dynamic calendars, coordinating travel arrangements, and handling complex itineraries and comprehensive...


  • California, United States Red Oak Technologies Full time

    Job Summary:Red Oak Technologies is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and chat.Troubleshoot and resolve technical...


  • California, United States Canvas Worldwide Full time

    Job SummaryCanvas Worldwide is seeking a highly skilled Technical Support Specialist to join our Technology & Agency Services team (CTAS). As a Technical Support Specialist, you will be responsible for providing first-level support for our endpoints, account maintenance, and cloud services.Key ResponsibilitiesMonitor and respond to technical requests via...


  • California, United States TCEC Full time

    Position Overview: TCEC is looking for a dedicated Accounting Support Specialist to assist in various accounting and administrative functions.Key Responsibilities:Perform daily data entry and manage accounting administrative duties.Assist in accounting processes to ensure the precision and promptness of financial transactions.Effectively use bookkeeping...

  • IT Support Specialist

    19 hours ago


    California, United States STAND 8 Technology Services Full time

    Job Title: Desktop Support TechnicianSTAND 8 Technology Services is seeking an experienced IT Support Specialist to join our dynamic team. As a Desktop Support Technician, you will be responsible for providing top-notch customer service and technical support for both PC and Mac systems.Key Responsibilities:Provide desktop support for PC and Mac systems,...


  • California, United States The Phoenix Group Full time

    {"title": "Senior IT Support Specialist", "content": "Job SummaryWe are seeking a highly skilled Senior IT Support Specialist to join our team at The Phoenix Group. As a key member of our technical support team, you will be responsible for delivering exceptional user support to our financial services clients.Key Responsibilities:Provide high-quality,...


  • California, United States Hope Services Full time

    Are you passionate about empowering individuals?Hope Services is a prominent organization in Silicon Valley dedicated to providing essential support to individuals with developmental disabilities and mental health challenges. We are looking for dedicated individuals who resonate with our mission and values.Why Choose Hope Services?We are proud to have...


  • California, United States STAND 8 Technology Services Full time

    Job Title: Desktop Support TechnicianSTAND 8 Technology Services is seeking an experienced IT Support Specialist to join our dynamic team. As a Desktop Support Technician, you will be responsible for providing top-notch support for both PC and Mac systems, ensuring seamless network operations, and delivering exceptional customer service.Key...


  • California, United States CRESCENT SOLUTIONS Full time

    Job SummaryThe Administrative Support Specialist will provide administrative support to the Client Services team, assisting with a variety of tasks including client inquiries, meeting coordination, reporting, and marketing. This role requires strong communication skills, attention to detail, and the ability to work independently.Key ResponsibilitiesAssist...