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Insurance Service Representative

2 months ago

Bowling Green, Kentucky, United States Afni Full time

**Job Summary**

Afni is seeking a skilled Insurance Service Representative to join our team in Bowling Green, KY. As a representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

**Key Responsibilities:**

• Provide timely and effective communication to clients, addressing their inquiries and concerns

• Build and maintain strong relationships with clients, fostering trust and loyalty

• Collaborate with internal teams to resolve client issues and improve overall customer experience

• Stay up-to-date on product knowledge and industry trends to provide informed solutions to clients

• Meet or exceed performance metrics, including client satisfaction and retention rates

**Requirements:**

• High school diploma or equivalent required; GED acceptable

• At least three months of customer service experience

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing priorities

• Strong problem-solving and analytical skills

**What We Offer:**

• Competitive hourly rate of $14.00

• Part-time schedule with flexible hours

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance