Insurance Account Specialist

16 hours ago


West Palm Beach, Florida, United States Vivian Suarez - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and organized Insurance Account Representative to join our team at Vivian Suarez - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong customer relationships, providing exceptional customer service, and educating customers about insurance options.

Responsibilities
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt and accurate customer service, addressing inquiries and resolving issues in a timely manner.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain accurate records and reports, ensuring timely and thorough activity reports to the agent.
Requirements
  • Previous experience in a customer service or receptionist role.
  • Excellent communication and interpersonal skills, with the ability to engage in sales conversations.
  • Strong organizational and multitasking abilities, with a focus on accuracy and attention to detail.
  • Bilingual - Spanish required, with the ability to work in a team environment.
  • Florida Insurance License 4-40 or 2-20 preferred, with a commitment to obtaining the license prior to start.
What We Offer
  • Competitive base pay plus bonus.
  • Paid time off (vacation and personal/sick days).
  • National Holidays off.
  • Health Insurance stipend.
  • Valuable experience and growth potential within our office.


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