Technical Assistance Engineer

6 days ago


Bakersfield, California, United States ARRC Technology Full time
Job Summary

We are looking for a skilled Technical Assistance Engineer to join our team at ARRC Technology. In this role, you will be responsible for designing, configuring, and implementing network infrastructure, including network servers and hardware such as routers, switches, and firewalls.

Salary: $65,000 - $85,000 per year

About the Job

This is a challenging and rewarding opportunity for individuals who enjoy working with technology and want to make a difference in the lives of our clients. As a Technical Assistance Engineer, you will work closely with our team to design, configure, and implement network infrastructure, ensuring it meets the needs of our clients.

You will also be responsible for performing routine checks and preventative measures to identify and address potential issues before they impact users. Additionally, you will automate repetitive tasks through scripting to improve efficiency and reduce human error.

Responsibilities:

  • Design, configure, and implement network infrastructure, including network servers and hardware
  • Perform routine checks and preventative measures to identify and address potential issues
  • Automate repetitive tasks through scripting to improve efficiency and reduce human error
  • Provide basic IT training to end-users on various software applications or security practices
  • Escalate complex issues to Level 3 technicians or relevant specialists
Requirements

To be successful in this role, you will need:

  • CompTIA A+ Certification, Project+, Network+
  • Above Basic Comprehension of Network Setups and Configurations
  • Experience with specific tools and technologies used by ARRC Technology
  • At least 1 – 3 years of experience working in IT Service Team/MSP NOC Team Environment
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
  • CRM Experience (ConnectWise, Autotask, TigerPaw)
  • Pathway to Higher Credential or Certification within 2 years (e.g. MCITP, MCP, CCNA, CCDA, CCNP)


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