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Arts Ticket Center Operations Specialist
2 months ago
- CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
- If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
The Center for the Performing Arts within the College of Arts and Architecture is in search of a dedicated and skilled individual to fulfill the role of Business Services Coordinator. This position plays a crucial role in the daily management of the Arts Ticket Center, which provides ticketing solutions to various stakeholders including community members, student organizations, university departments, and entertainment promoters at multiple venues. The coordinator will oversee ticket center operations during events and ensure accurate monitoring and reconciliation of ticket sales for both internal and external clients utilizing the Arts Ticket Center's services.
The College of Arts & Architecture is committed to fostering a culture of anti-racism and anti-oppression that values individual identities, promotes inclusivity, and advances equity through its curricula, values, standards, and practices. The ideal candidate will demonstrate their experience and commitment to these principles.
This role involves managing the processing and reconciliation of all contributions (donations, sponsorships, endowments) as well as coordinating ticket allocations associated with departmental sponsorships in collaboration with the College of Arts and Architecture Advancement Office. Responsibilities also include providing and verifying member listings in the OnStage program for performances and the annual report.
The coordinator will maintain ongoing relationships with all donors and sponsors of the Center for the Performing Arts. Additionally, this role will assist the Finance Manager in processing, maintaining, and reconciling income and expenditure entries against various budgets and balance sheets in compliance with University policies.
The Center has developed a Power BI dashboard for data analysis; the coordinator will be responsible for collecting, managing, and uploading data from the ticketing system to support this initiative. The role also includes overseeing the artist payment process by ensuring accurate registration and compliance with contractual payment obligations.
Familiarity with SIMBA, Excel, and SharePoint is advantageous.
Applicants should provide evidence of equitable considerations and inclusive practices in their experience working with diverse student bodies and faculty, staff, or work populations, contributing to a culture that supports success for all community members.
In your cover letter, please address how equity, diversity, inclusion, and belonging relate to your professional experience.
The salary range for this position is:
$46, $67,300.00
Salary Structure - additional information on Penn State's job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact
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