Seasonal Family Support Specialist

2 weeks ago


Atlanta, Georgia, United States VirtualVocations Full time
VirtualVocations is seeking a Seasonal Family Support Representative to join our team. The ideal candidate will be responsible for responding to support inquiries from families primarily through email and chat, while maintaining customer satisfaction. Key Responsibilities:

* Respond to support inquiries from families through email and chat
* Troubleshoot issues and provide solutions
* Collaborate with team members on continuous improvements to enhance user experience

Required Qualifications:

* Must reside in specified states
* Experience in customer-facing roles, preferably in an educational setting
* Ability to work flexible hours, including evenings and weekends
* Proficient in handling numerical data and basic arithmetic
* Bilingual Spanish preferred

At VirtualVocations, we value our team members' skills and experience. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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