Front Desk Associate

2 days ago


New York, New York, United States M&R Hotel Management Full time
Job Description
As a Front Desk Associate at M&R Hotel Management, you will be responsible for providing exceptional guest service, handling reservations and room assignments, and ensuring a smooth stay experience. This role requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities
- Respond to guest inquiries and resolve issues promptly and professionally
- Handle cash and credit transactions accurately and efficiently
- Maintain accurate records of guest stays and transactions
- Collaborate with housekeeping and maintenance staff to ensure seamless guest experiences

Salary and Benefits
The estimated salary for this position is $40,000 - $55,000 per year, depending on experience. Benefits include health insurance, paid time off, and opportunities for career advancement.

Requirements
To be successful in this role, you should have excellent communication and problem-solving skills, be able to work independently and as part of a team, and have a strong commitment to customer satisfaction. A high school diploma or equivalent is required, and previous experience in customer service or hospitality is preferred.

Working Conditions
This role involves working in a fast-paced environment, often during peak periods. You must be able to handle multiple tasks simultaneously and maintain a positive attitude under pressure.

Additional Information
M&R Hotel Management is an equal opportunities employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, and opportunities for career advancement in a dynamic and supportive work environment.
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