Information Technology Specialist
1 month ago
The CalSTRS Enterprise IT Governance Division is seeking a highly motivated and detail-oriented individual to work as an Information Technology Technician on the IT Budgeting & Administration team.
Job Summary:The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team. The successful candidate will be responsible for performing IT invoices auditing and resolution functions, as well as providing administrative and human resources backup support.
Key Responsibilities:- Review and audit goods and services invoices for accuracy and completeness
- Perform data entries into a database or system
- Provide high-level customer service to internal and external partners
- Utilize desktop/cloud applications, including Microsoft Office, Word, Excel, Outlook, Teams, SharePoint, and Adobe Acrobat
- Research and apply knowledge of processes and policies to determine escalation and problem resolution steps
- Communicate effectively through email, telephone, instant messaging, web conferencing, and in-person
- Understand IT concepts, practices, and principles, including ITIL, SDLC, and Project Management Lifecycle
- Working experience with reviewing/auditing goods and services invoices
- Strong research, analytical, and critical thinking skills
- Ability to work independently and in a team environment
- Effective communication and customer service skills
- Knowledge of IT concepts, practices, and principles
CalSTRS offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. The successful candidate will also have access to training and development opportunities, as well as a hybrid work arrangement with in-office and remote work options.
How to Apply:Interested candidates should submit their application, including a cover letter and resume, to the CalSTRS Human Resources department. Please indicate in the eligibility section of your application if you are applying as a Training and Development assignment.
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