IT Support Specialist

4 weeks ago


Davis, Oklahoma, United States DonorConnect Full time

Job Title: IT Support Specialist

About the Role:

DonorConnect is seeking a skilled IT Support Specialist to join our team. As a key member of our Information Systems department, you will provide technical assistance and support to our staff, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:

  • Provide first-level technical support for hardware and software issues, including troubleshooting, repair, and maintenance
  • Install and configure new software and hardware as needed
  • Assist with data backup and recovery operations
  • Monitor and analyze system logs to identify potential issues
  • Document and track problem resolution processes

Requirements:

  • Associate's degree in a related field or equivalent combination of education and experience
  • 1-2 years of experience in a similar role
  • Excellent communication and problem-solving skills
  • Ability to learn and support new systems and applications

About DonorConnect:

DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs, tissues, and eyes for transplantation. We offer a competitive salary and a dynamic work environment.


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