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Pharmacy Operations Supervisor

2 months ago

Bluffton, United States Publix Pharmacy Full time

Overview: As a key member of the Publix Pharmacy team, you will experience the fulfillment of working for an organization that is deeply committed to its customers, associates, and the health of the communities it serves. Our pharmacy departments are distinguished by a true patient-focused atmosphere, offering clinical services such as immunizations, medication therapy management (MTM), biometric screenings, and diabetes nutrition counseling.

Why Choose Publix? Publix consistently ranks as one of the top employers in America. With the potential for expansion of up to 50 new pharmacies annually, our culture of promoting from within creates numerous opportunities for career advancement in various areas, including retail management, specialty pharmacy, outpatient hospital pharmacy, and corporate pharmacy operations.

Your Role: Your dedication to health and wellness, paired with our commitment to excellence, is what differentiates Publix Pharmacy. We understand your desire to build a career centered around care, and we aim to provide that opportunity.

Key Responsibilities:

  • Drive the overall success of the pharmacy department by implementing strategies, motivating staff as the pharmacist-on-duty, prioritizing tasks to enhance contributions, and seeking feedback for professional growth.
  • Deliver exceptional pharmacy services to patients, empowering staff to provide value through counseling, fostering personalized relationships, promoting customer loyalty, and offering pharmacist-led clinical services to enhance health and wellness.
  • Mentor and develop a high-performing pharmacy team, providing opportunities for growth and tailored challenges to meet individual needs.
  • Inspire your team to uphold ethical standards, fostering accountability for departmental goals.
  • Champion the execution of programs and processes, cultivating enthusiasm for innovation within the pharmacy.
  • Oversee performance management, including scheduling and task assignments, to ensure efficient and timely operational activities.
  • Facilitate continuous improvement and maintain a competitive edge by analyzing metrics related to sales and service, employing best practices, and making informed business decisions as the pharmacist-in-charge.
  • Be recognized as an authority on pharmacy technology systems, adept in both routine and complex prescription processing.
  • Excel in managing pharmacy inventory, recognized as an expert in inventory operations.
  • Guide others on best practices to optimize sales and minimize losses while fulfilling customer needs through programs like auto refill and Sync Your Refills.
  • Proactively advance pharmacy clinical initiatives, including Medication Therapy Management (MTM), point-of-care testing, immunizations, and diabetes management.
  • Engage as a community pharmacist in local events that address unique health and preventative care needs, such as health screenings and immunizations.
  • Maintain a flexible work schedule to accommodate customer needs.
  • Perform additional duties as assigned.