Customer Service Captain

2 days ago


San Jose, California, United States Dave & Buster Full time
Job Title: Captain - Customer Service

About the Role:

We are seeking a highly skilled and enthusiastic Captain to join our team at Dave & Buster's. As a Captain, you will be responsible for delivering an unparalleled Guest experience through exceptional service, ensuring that every interaction is positive and welcoming.

Key Responsibilities:

  • Act as an initial point of contact for Guests, providing information and assistance as needed.
  • Ensure the cleanliness and organization of the Viewpoint and Midway areas, including the rental equipment.
  • Assist with the maintenance and upkeep of the Viewpoint and Midway areas, including restocking supplies and resetting the area after each use.
  • Provide game assistance by promptly notifying Support Technicians or Management as needed.
  • Assist and direct Guests to Kiosk areas and answer questions as needed.
  • Ensure that our Guests adhere to house policies as outlined and inform management of any issues.
  • Bid farewell to Guests leaving, ensuring everything was satisfactory and inviting them to return.

Requirements:

  • Must be at least 18 years of age.
  • Must demonstrate ability to read and communicate in English.
  • Must be able to work days, nights, and/or weekends as required.
  • Must be able to work in environments with both hot and cold temperatures, such as freezers and around cooking equipment.
  • Must be able to lift and carry up to 30 pounds.
  • Must be able to move about the facility and stand for long periods of time.

What We Offer:

  • Competitive hourly rate: $17.7 - $18.7 per hour.
  • A comprehensive benefits package, including medical, dental, vision, 401K, and more.
  • A fun and dynamic work environment with opportunities for growth and development.

Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.


  • Captain

    4 days ago


    San Francisco, California, United States Nightbird Full time

    Nightbird Restaurant Job Description **About Us** We are a small, 25-seat restaurant with a passion for delivering exceptional customer service. Our team is dedicated to creating a unique dining experience for our guests. **Job Summary** We are seeking a skilled Captain to join our team. As a Captain, you will be responsible for leading our service team...

  • Room Service Captain

    2 weeks ago


    San Diego, California, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Room Service Captain to join our team at AccorHotel. As a Room Service Captain, you will be responsible for overseeing the entire Room Service operation, ensuring prompt, friendly, and courteous service to our guests.Key ResponsibilitiesOversee the entire Room Service operation, including scheduling...

  • Captain

    2 weeks ago


    San Francisco, California, United States Sons & Daughters Full time

    Service Team Captain OpportunitySons & Daughters is seeking a skilled and dedicated Service Team Captain to join our team. As a key member of our service team, you will be responsible for ensuring exceptional customer experiences and maintaining a clean and organized restaurant environment.Key Responsibilities:Lead and manage the service team to deliver...

  • Service Captain

    3 days ago


    San Francisco, California, United States Atelier Crenn Full time

    About Atelier CrennAtelier Crenn is a renowned culinary destination that embodies the values of humanity, sustainability, artistry, and equity. Our team is dedicated to creating exceptional dining experiences that challenge convention and prioritize the planet.Job SummaryWe are seeking a highly skilled and experienced Service Captain to join our team. As a...

  • Service Captain

    4 weeks ago


    San Francisco, California, United States Atelier Crenn Full time

    About Atelier CrennAt Atelier Crenn, we are committed to delivering exceptional culinary experiences that exceed our guests' expectations. As a Service Captain, you will play a vital role in ensuring that every guest has a memorable and enjoyable dining experience.Key ResponsibilitiesGuest Interaction: Greet and welcome guests promptly, establish rapport,...


  • San Jose, California, United States AEG Full time

    Birthday Party Captain Job DescriptionWe are seeking a highly skilled and enthusiastic Birthday Party Captain to join our team at Sharks Ice San Jose. As a key member of our party team, you will be responsible for delivering exceptional birthday party experiences for our guests.Key Responsibilities:Plan and execute birthday parties, ensuring a fun and...

  • Restaurant Captain

    2 weeks ago


    San Francisco, California, United States Benu Full time

    Join Our Team at BenuWe are seeking a skilled and enthusiastic Captain to join our team at Benu, a three-Michelin-starred restaurant. As a Captain, you will play a vital role in ensuring the smooth operation of our dining room.Key Responsibilities:Lead a team of servers and bartenders to provide exceptional customer serviceManage table assignments and ensure...

  • Banquet Captain

    3 weeks ago


    San Diego, California, United States Town and Country Resort Full time

    Job Title: On-call Captain BanquetAbout the Role:Town & Country Resort is seeking an experienced On-call Banquet Captain to lead our banquet team for all functions, including set-up, service, and breakdown. As an On-call Captain, you will ensure that all personnel follow service standards to exceed guest expectations.Key Responsibilities:Assist the Banquet...

  • Captain

    6 days ago


    San Francisco, California, United States OSITO Full time

    Join Our Team as a Captain at OSITOWe are seeking a highly motivated and passionate Captain to join our team at OSITO, a Michelin-starred restaurant in San Francisco's Mission District. As a Captain, you will be responsible for providing exceptional service and hospitality to our guests while staying true to our culture.Key Responsibilities:Provide a high...

  • Captain

    3 days ago


    San Francisco, California, United States Nightbird Full time

    Nightbird Restaurant Job Description **About Us** We are a small, 25-seat restaurant with a passion for delivering exceptional customer service. Our team is dedicated to creating a unique dining experience through our 6-course, 6-bite tasting menu. **Job Requirements** We are seeking a skilled and experienced Captain to join our team. The ideal candidate...

  • Service Captain

    2 months ago


    San Francisco, California, United States Sons & Daughters Full time

    Position OverviewSons & Daughters is actively seeking a dedicated Captain to enhance our Service Team.This is a full-time, hourly paid role with opportunities for overtime. The position offers a remarkable chance for professional development and requires close collaboration with all members of the service team, both front and back of house.Key...

  • Restaurant Captain

    3 days ago


    San Francisco, California, United States OCTAVIA Full time

    Join Our Team as a Captain at OctaviaWe are seeking a skilled and experienced Captain to join our team at Octavia, a fine dining restaurant in San Francisco. As a Captain, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a high level of quality in our food and beverage...

  • Port Captain

    2 days ago


    San Francisco, California, United States Core Group Resources Full time

    Job OverviewCore Group Resources is seeking a highly skilled Port Captain to oversee the daily operational management and safe navigation of vessels transporting passengers to and from their destination. The ideal candidate will have a strong background in maritime operations, including ferry or passenger vessel services, and possess a U.S. Coast Guard...

  • Banquet Captain

    3 weeks ago


    San Diego, California, United States Town and Country Resort Full time

    Job Title: On-call Captain BanquetAbout the Role:Town and Country Resort is seeking an experienced On-call Banquet Captain to lead our banquet team for all functions, including set-up, service, and breakdown. The ideal candidate will ensure that all personnel follow service standards to exceed guest expectations.Key Responsibilities:Assist the Banquet...

  • Restaurant Captain

    4 days ago


    San Francisco, California, United States Birdsong Full time

    Birdsong Restaurant Captain Job DescriptionWe are seeking a skilled and experienced Restaurant Captain to join our team at Birdsong, a 2 Michelin-starred restaurant in SOMA. As a Restaurant Captain, you will be responsible for ensuring exceptional service and a warm, welcoming environment for our guests.Key Responsibilities:Lead the dining room team to...

  • Banquet Captain

    3 weeks ago


    San Marcos, California, United States JC Resorts Full time

    Job Title: Banquet CaptainJob Summary:We are seeking a detail-oriented and friendly Banquet Captain to facilitate and serve food and beverages to banquet guests in a gracious manner. The ideal candidate will have strong verbal communication and customer service skills, with a passion for delivering exceptional service.Responsibilities:Facilitate and serve...

  • Restaurant Captain

    4 weeks ago


    San Francisco, California, United States OSITO Full time

    Job Title: CaptainWe are seeking a highly motivated and passionate Captain to join our team at Osito. As a Captain, you will be responsible for providing exceptional service and hospitality to our guests while staying true to our Osito culture.Key Responsibilities:Provide a high level of service and hospitality to guestsContribute to and elevate service with...

  • Lead Service Captain

    2 months ago


    San Francisco, California, United States Sons & Daughters Full time

    Position OverviewSons & Daughters is in search of a dedicated Captain to enhance our Service Team.This is a full-time, hourly paid position with opportunities for overtime. It presents a fantastic chance for professional development and requires close collaboration with all service team members, both front and back of house.Key ResponsibilitiesThe ideal...

  • Restaurant Captain

    3 days ago


    San Francisco, California, United States OCTAVIA Full time

    Join Our Team at OctaviaWe are seeking a skilled Captain to join our team at Octavia, a fine dining restaurant in San Francisco. As a Captain, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a high level of quality in our food and beverage offerings.Key Responsibilities:Provide...

  • Catering Captain

    3 weeks ago


    San Francisco, California, United States McCalls Catering & Events Full time

    Job DescriptionJob Summary:We are seeking a highly organized and detail-oriented Catering Captain to join our team at McCalls Catering & Events. The successful candidate will be responsible for ensuring that events are executed with precision and attention to detail, providing a high-quality experience for our clients and their guests.Key Responsibilities:-...