Store Manager

3 weeks ago


Hamilton, Ohio, United States Englefield Oil Company Full time

Job Summary

The Store Manager is a key leadership role responsible for the overall success of our retail store. This position requires a strong leader who can motivate and develop a high-performing team, deliver exceptional customer service, and drive sales growth.

Key Responsibilities

  • Lead and motivate a team of retail staff to achieve sales and customer service goals
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage store operations, including scheduling, inventory, and cash handling
  • Conduct regular site evaluations to identify areas for improvement
  • Inspect facilities and equipment to ensure they are in good working order
  • Manage HR functions, including recruiting, hiring, training, and performance development
  • Supervise store staff to maintain labor model standards
  • Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service
  • Plan and prepare work schedules and maintain records of employees' schedules

Requirements

  • High school diploma required, Bachelor's Degree preferred
  • Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service
  • ServeSafe certified
  • Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email

What We Offer

  • Dental, Vision, and Health Insurance
  • 401k
  • Employer Paid Life Insurance
  • Monthly Bonuses
  • PTO
  • Maternity/Paternity Leave
  • Weekly Pay

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