Area Operations Manager

3 days ago


Hamilton, Ohio, United States Frisch's Full time
Job Title: Area Coach

At Frisch's, we're seeking a highly skilled and experienced Area Coach to lead our restaurant operations in the Hamilton, Ohio area. As a key member of our team, you will be responsible for driving sales growth, improving guest satisfaction, and achieving profit margins while maintaining high operating standards.

Key Responsibilities:
  • Market Share Growth: Build and maintain a strong market presence by achieving sales and guest count growth in the assigned area.
  • Operational Excellence: Ensure consistent execution of systems and processes to achieve financial metrics and maintain high operating standards.
  • Guest Experience: Elevate the guest experience by analyzing customer data and developing actionable tactics to drive brand commitment and guest count growth.
  • Financial Performance: Drive financial performance by maximizing area/restaurant profit objectives and providing leadership and direction to subordinates.
  • Culture Development: Support the growth of our culture by hiring and developing top talent in all restaurants to achieve management and employee staffing levels.
  • Leadership and Development: Provide leadership to and management of direct/indirect reports, including mentorship and development, and manage the effective development and utilization of the area's human resources and training strategies.
Requirements:
  • Education: Bachelor's degree in Business Administration, Restaurant Management, or related field.
  • Experience: 3+ years of increasingly responsible restaurant operations management, including multi-unit store management experience.
  • Skills: Proven track record of qualitative analytical skills and problem-solving, excellent written and verbal communication abilities, strong organizational skills, and ability to manage direct reports and influence stakeholders.


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