Assistant Site Manager

3 weeks ago


Hamilton, Ohio, United States Express Wash Hold Co LLC Full time
Job Title: Assistant Site Manager

Are you a motivated and detail-oriented individual looking for a challenging role in a fast-paced environment? We are seeking an Assistant Site Manager to join our team at Express Wash Concepts.

Key Responsibilities:

  • Assist the site manager in ensuring the store operates efficiently and effectively.
  • Focus on sales efforts by engaging potential customers and presenting car wash packages and upselling products.
  • Maintain high-quality day-to-day on-site store operations.
  • Lead with integrity and foster a culture of respectful accountability.
  • Strive to exceed sales goals and store growth.
  • Assist with recruiting, developing, and motivating teams to deliver the company's mission.
  • Successful management of labor and staff scheduling.
  • Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
  • Maintain quality assurance through accurate Quality Control checks.
  • Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
  • Monitor inventory and supplies and assist with orders.
  • Ensure adherence to all safety protocols and standard operating procedures.
  • Properly address all customer escalations in a calm and collected manner.
  • Learn wash process and equipment to expand the knowledgebase.
  • Further growth through educational/training opportunities.

Requirements:

  • High school diploma or equivalent certificate.
  • 2-year college degree preferred.
  • At least 1 year of leadership experience.
  • Basic IT and computer skills (POS, Microsoft Office, G Suite).
  • Ability to work flexible hours including evenings & weekends.
  • Positive attitude and ability to coach, mentor, and train.
  • Presentation of a professional image according to appearance guidelines.
  • Strive to exceed expectations and maintain accountability.

Work Environment and Physical Demands:

  • Required to stand and move throughout the site for the entire shift.
  • Ability to work on your feet for an entire shift in a fast-paced environment.
  • Ability to work outside in all weather conditions.
  • Ability to lift 25lbs.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.



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