Employee Benefits Account Manager

4 weeks ago


El Paso, Texas, United States ADP Full time

Job Summary

We are seeking a highly skilled Insurance Relationship Manager to join our team at ADP. As a key member of our client services team, you will be responsible for managing a portfolio of group health insurance clients, providing expert guidance and support to ensure their needs are met.

Key Responsibilities

  • Manage a portfolio of group health insurance clients, providing proactive support and guidance to ensure their needs are met.
  • Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
  • Collaborate with internal stakeholders, including product management, implementation, and sales teams, to ensure seamless client experiences.
  • Provide expert guidance on employee benefits, including group health, dental, vision, life, and disability insurance.
  • Assist clients in designing and implementing employee benefits programs, including benefit renewals, open enrollment, and quote proposals.
  • Resolve benefit service issues, including enrollments, carrier billing, coverage, and claims.

Requirements

  • At least 2-3 years of related insurance experience.
  • Life & Health Insurance Producer License.

Preferred Qualifications

  • Previous insurance industry experience with a brokerage or agency environment.
  • Experience with benefits administration platforms, including Ease, Employee Navigator, and Flock.
  • Experience with insurance quoting platforms, including Zywave.
  • Relationship/account management experience.
  • Demonstrated proficiency in managing client relationships with multiple products.

About ADP

ADP is a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.

Why Work at ADP?

  • Be yourself in a culture that values equity, inclusion, and belonging.
  • Belong by joining one of our Business Resource Groups.
  • Grow your career in an agile, dynamic environment.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1.
  • Focus on your mental health and well-being.
  • Join a company committed to giving back and generating a lasting, positive impact on the communities in which we work and live.

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