Staff Product Manager
6 days ago
We are seeking a highly skilled and experienced Staff Product Manager to join our team at Michaels. As a key member of our product organization, you will be responsible for developing and executing a product domain strategy that drives business growth and customer satisfaction.
Key Responsibilities- Develop a global product domain strategy that aligns with the company's overall business objectives.
- Lead the development of product launches, considering the overall Michaels product/tech roadmaps, retail industry trends, and customer reactions.
- Drive the product lifecycle from requirement definitions, research, UX/UI designs, establishing KPIs, technical specs, and development, to launch activities and post-launch metrics analysis and iterations.
- Create opportunity assessments and global ROI calculations for proposed strategies in their domain.
- Identify corner cases and steer technical designs toward architectural patterns and high reliability.
- Understand and manage risks and dependencies, and deliver high-quality products with upfront risk assessments and mitigation strategies.
- Lead data analysis for their domain and evaluate global impact by creating a hypothesis, executing tests, and analyzing results.
- Collaborate with product development and engineering team leads and engineering to consistently manage multiple products to planned milestones with high quality.
- Actively track key milestones across multiple programs and maintain accountability for cross-functional teams.
- Collaborate across boundaries to build strategic relationships and achieve common goals.
- Work collaboratively with Business Teams and manage expectations of scope and requirements.
- 6+ years of product management experience in a related industry (digital / e-commerce is preferred).
- Exceptional customer service, listening, problem-solving, and interpersonal skills.
- A solid understanding of how core technologies are utilized in their product domain and are fluent in the pros and cons of technical alternatives.
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.
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