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Customer Service Representative

2 months ago


Russellville, Arkansas, United States Domino's Franchise Full time
Job Description

Key Responsibilities:

  • Taking orders from customers over the phone and in person, ensuring accurate and efficient service.
  • Addressing customer concerns and resolving issues in a professional and courteous manner.
  • Greeting customers within 10 seconds of their arrival, providing a warm and welcoming experience.
  • Upselling and promoting additional products and services to increase sales and revenue.
  • Handling cash and operating a point-of-sale system with accuracy and efficiency.
  • Maintaining a clean and organized customer area, adhering to health and safety standards.
  • Assisting pizza makers with toppings and dough preparation, ensuring high-quality products are delivered to customers.
  • Working flexible hours to meet the needs of the business and customers.
  • Exhibiting a positive attitude and high energy levels, maintaining a professional image at all times.
  • Adhering to all image standards set by Domino's Pizza Inc.