Customer Service Representative

2 months ago


Russellville, Arkansas, United States CB&S Bank Full time
{"Job Title": "Customer Service Specialist", "Job Description": "Job Summary

CB&S Bank is seeking a highly skilled Customer Service Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for delivering top-notch customer service, resolving customer issues, and promoting our bank's products and services.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate records and documentation of customer interactions.
  • Process transactions, including loan payments and transfers.
  • Monitor and respond to online chats and emails.
  • Stay up-to-date on bank products and services to effectively cross-sell and promote.
Requirements
  • High school graduate or equivalent.
  • Minimum of two years of customer service experience or related experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask.
What We Offer

CB&S Bank offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

", "lang_code": "en"}

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