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Field Operations Manager

2 months ago

Madison, Wisconsin, United States Disability Service Provider Network Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Field Inspection Manager at the Disability Service Provider Network. As a key member of our organization, you will play a critical role in ensuring the quality and safety of our roadside facilities.

Key Responsibilities
  • Develop and maintain strong relationships with our partners and providers within the WisDOT network.
  • Conduct regular onsite inspections of WisDOT facilities to identify areas for improvement and provide recommendations for continuous quality enhancement.
  • Collaborate with WisDOT and provider teams to ensure seamless delivery of services and achieve contract deliverables.
  • Stay up-to-date with agreements, policies, and procedures for DSPN and WisDOT, and apply this knowledge to inform decision-making and drive quality improvement initiatives.
  • Identify opportunities for process improvements and develop recommendations for implementation.
Requirements
  • High school diploma or equivalent required.
  • Valid driver's license.
  • Proficiency in Microsoft Office, Adobe, or other PDF writing software.
  • Excellent organizational and time management skills, with the ability to work independently and prioritize multiple tasks in a fast-paced environment.
  • Strong written and verbal communication skills, with the ability to adapt communication style to meet the needs of diverse stakeholders.
  • Ability to effectively work across stakeholder groups and utilize conflict resolution skills to provide constructive feedback.
Benefits
  • 401(k) plan with matching contributions.
  • Health, dental, and vision insurance.
  • Employee Assistance Program.
  • Paid Time Off.
  • Hybrid work schedule.
  • Life insurance.