Clinical Care Manager II

3 weeks ago


San Francisco, California, United States Felton Institute Full time
Job Title: Clinical Care Manager II

Division: Early Psychosis

Reports to: Clinical Program Manager

Job Summary

The Clinical Care Manager II is a key member of our multidisciplinary team, responsible for coordinating client care and providing therapeutic interventions to individuals with serious mental health challenges. This role requires strong assessment skills, a customer service perspective, and the ability to establish trusting relationships with clients and their families.

Key Responsibilities
  • Evaluate client strengths and needs, identifying treatment goals collaboratively with clients and team members.
  • Provide evidence-based treatment interventions, including Cognitive Behavioral Therapy (CBT), Family Psycho-Education, and Case Management.
  • Assist clients in accessing needed services, such as medical, benefits, employment, and housing.
  • Collaborate closely with community providers, making referrals to other community and mental health agencies.
  • Maintain accurate and timely clinical records, adhering to quality assurance standards and County Behavioral Health documentation requirements.
  • Work effectively as part of a team, attending meetings and contributing to case conferences.
  • Engage in outreach events, providing psycho-educational presentations and information about early intervention for psychosis.
Requirements
  • Master's Degree in Social Sciences, Psychology, Counseling Psychology, or related field, with current California State Licensure.
  • Three years of experience providing mental health services to youth or young adults with serious mental health challenges.
  • Personal or family experience of overcoming mental health challenges is highly desirable.
  • Demonstrated proficiency in Microsoft Office and ability to type 45 WPM.
  • Valid California Drivers' License with a clean driving record.
Competencies
  • Knowledge of County Behavioral Health, community resources, and TAY population is preferred.
  • Experience with CBT for Psychosis (CBTp) is a plus.
  • Strong assessment skills, with reference to DSM-5, and well-developed interviewing skills.
  • Ability to establish trusting relationships with clients and their families.
  • Openness to learning and implementing evidenced-based practices to fidelity required.
Work Environment

The position requires sitting at a desk approximately 50% of the time, with standing 20% and walking or driving 30% of the time. Ability to perform routine bending, stooping, twisting, and reaching. Lifting may be required occasionally of no more than 20 lbs at a time. The work is performed in an office environment and/or at various community locations, requiring local travel.



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