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Automotive Parts Sales Associate

2 months ago

Tucson, Arizona, United States Lhmauto Full time

Parts Retail Counter II

Job Category*:

AUTO-Parts Department Requisition Number
: PARTS002083

Position Overview
As a vital member of our team, the Parts Retail Counter II will be responsible for providing exceptional service in our automotive parts department. This role requires a comprehensive understanding of warranty policies and return procedures, ensuring a clean and safe work environment while adhering to all relevant safety regulations. The ability to manage job-related stress and interact effectively with colleagues and customers is essential.

Key Responsibilities
1. Maintain a thorough understanding of warranty policies and procedures.
2. Ensure compliance with OSHA/EPA regulations to maintain a safe workspace.
3. Handle job-related stress effectively and foster positive interactions with team members and customers.
4. Execute additional tasks as assigned by management.

Qualifications
Education
High school diploma or equivalent preferred.

Experience
1+ years of experience in an automotive parts department is preferred. Previous sales experience is also advantageous. A valid driver's license and a clean motor vehicle record are required.

Skills and Knowledge
  • Communication: Basic reading and writing skills, with the ability to convey information effectively and practice active listening.
  • Technical Proficiency: Familiarity with company management systems and proficiency in Microsoft Office products.
  • Customer Service: Understanding of customer needs assessment and service quality standards.
  • Sales and Marketing: Knowledge of promotional strategies and sales techniques.
  • Mechanical Aptitude: General understanding of tools and machinery, including maintenance and repair.
  • Adaptability: Ability to adjust to changing work environments and manage competing demands.
  • Interpersonal Skills: Maintain confidentiality and openness to new ideas.
  • Leadership: Capability to guide and set ethical examples for peers.
  • Time Management: Skills to organize tasks effectively for a smooth workflow.

Conclusion
This position offers an opportunity to grow within the automotive industry while providing essential support to our customers and team. We value dedication and a commitment to excellence in service.