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Schedule Coordinator
1 month ago
We are seeking a skilled Schedule Specialist to join our team at Athens-Limestone HomeCare, a part of LHC Group. As a Schedule Specialist, you will play a critical role in managing patient referrals and visit schedules, ensuring seamless care delivery to our patients.
At LHC Group, we value a culture of caring, belonging, and trust, and we strive to offer benefits that reward the whole you. Our comprehensive benefits package includes employee wellness programs, flexibility for true work-life balance, holidays & paid time off, continuing education & career growth opportunities, and company-wide support & resources to help you achieve your goals.
ResponsibilitiesThe Schedule Specialist will be responsible for:
- Utilizing an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
- Processing workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitoring pending referrals daily and assigning licensed professional and case manager for all start of care visits.
- Communicating daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
To be successful in this role, you will need:
- A high school education or equivalent.
- Minimum one year of scheduling experience in a healthcare setting using an online scheduling system.
- Exceptional organizational, customer service, communication, and decision-making skills.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
LHC Group is committed to a culture of diversity, equity, and inclusion and is an equal opportunity employer. We value our employees and strive to create a work environment that is supportive, inclusive, and rewarding. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.