Customer Service Representative

6 days ago


Bentonville, Arkansas, United States Palisade Pest Full time
Job Overview

We're seeking a skilled Customer Service Representative to join our team at Palisade Pest Control.

Responsibilities:
  • Deliver exceptional service to customers, ensuring their needs are met with care and efficiency.
  • Maintain clear and professional communication with customers via phone and email.
  • Proactively address customer issues, developing strategies to minimize problems related to service and billing.
  • Resolve customer concerns in a mutually beneficial manner.
  • Schedule and coordinate termite and pest control services.
  • Manage customer accounts accurately and maintain precise records.
  • Liaise with technicians to ensure seamless service delivery.
Requirements:
  • High School Diploma or equivalent.
  • Proven success in delivering top-tier customer service and resolving customer issues.
  • Excellent problem-solving abilities, detail-oriented, and proficient in multitasking.
  • Tech-savvy with experience in Mac, Google, Outlook, Email, Office Suite, and CRM software.
  • Able to pass a background check and drug screen.
Benefits and Compensation

$14-$16 per hour, bonuses, medical, dental, vision, paid holidays, and paid time off. Work hours: full-time, Monday-Friday, Saturdays as needed.



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