Quality Assurance Manager

5 days ago


Graham, North Carolina, United States Alamance Foods Full time
Job Description

Overview

Alamance Foods is seeking a highly skilled Quality Assurance Manager to lead our quality assurance strategies and drive excellence throughout our operations. As a key member of our team, you will play a pivotal role in ensuring the highest standards of quality and food safety in our production processes.

Key Responsibilities

  • Quality Assurance Leadership: Collaborate with cross-functional teams to integrate quality practices into all aspects of production, supply chain, and distribution.
  • Supplier Quality Management: Oversee and enhance our supplier quality programs to ensure the highest standards are met across our supply base.
  • Process Optimization: Drive process optimization across production, packaging, warehousing, and shipping operations to improve efficiency and reduce waste.
  • Customer Satisfaction: Manage customer inquiries and complaints, ensuring effective resolution and maintaining customer satisfaction.
  • Continuous Improvement: Spearhead customer initiatives to improve efficiency and work closely with R&D and other departments to oversee product trials and quality assessments.
  • Quality Metrics: Develop and track key quality metrics, reporting on performance to senior management.
  • Regulatory Compliance: Ensure adherence to all regulatory and safety standards, including GMP and SQF Food Safety Code.

Requirements

  • Bachelor's or Master's degree in Engineering, Quality, or a related field.
  • Leadership experience with a track record of developing high-performing teams.
  • Strong technical and analytical skills, with expertise in data analytics and continuous improvement methodologies.
  • Excellent communication skills, capable of engaging with stakeholders at all levels.
  • Familiarity with industry standards and certifications.

Our Commitment

Alamance Foods is an equal opportunity employer dedicated to diversity and inclusion in the workplace. We offer reasonable accommodations to applicants with disabilities and ensure a fair hiring process for all.



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