Human Resources Coordinator
4 weeks ago
At Great Wolf Lodge, we are seeking a highly skilled Human Resources Coordinator to support the HR function in driving success and supporting the execution of business goals.
Key Responsibilities:
- Provide exceptional support to employees, leadership, and departments to ensure timely communication and a positive service-focused culture.
- Lead front-line recruiting and onboarding efforts for the Lodge, partnering with HR leadership to ensure a seamless experience for new hires.
- Partner with HRD and HRM to handle FAQs related to benefits, pack perks, and other HR topics, providing clear and concise information to employees.
- Conduct training to effectively onboard new employees, including Wolfology and Create the Moment for new hires.
- Support training and development programs for frontline employees, coordinating completion of online training on Great Wolf University.
- Own day-to-day reporting, administrative duties, and processing information for the HR department.
- Participate in organizing pack celebrations and promoting pack recognition, fostering a positive and inclusive work environment.
- Communicate information and ideas clearly, confidently, and articulately in both oral and written form.
- Provide feedback that supports employee growth, development, and engagement.
- Demonstrate a working knowledge of federal and state employment law.
- Assess and prioritize staffing needs, executing on strategies to improve staffing levels.
- Effectively manage open job requisitions based on business needs.
- Provide administrative support for HR and operations, including payroll, time and attendance, data input, and reporting.
- Support the HR department in maintaining human resource records, past and current, including personnel files, I-9, EEOC, worker's compensation, drug screening, incident files, and health files.
- Main point of contact to fulfill and track pack member lodge requests.
- Maintain confidentiality and protect operations by keeping human resource information confidential.
Requirements:
- Minimum of 1 year previous HR or similar experience.
- Demonstrated proficiency in Microsoft Office suite.
- Successful completion of criminal background check and drug screen.
- Enthusiastic and positive energy.
- Multi-tasking ability.
Preferred Qualifications:
- Bachelor's degree or higher in Human Resources, Business, or related field.
- Human Resources certification or other specialized training.
- Previous experience in hotel/resort/theme park industry.
- Experience utilizing HR technology.
- Strong problem-solving and organizational skills.
- Attention to detail.
Physical Requirements:
- Able to lift up to 20 lbs.
- Able to bend, stretch, and twist.
- Able to stand or sit for long periods of time.
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