Restaurant Operations Manager

1 week ago


Morrisville, North Carolina, United States Grove Bay Hospitality Group Full time

Grove Bay Hospitality Group is a world-class team seeking individuals with a passion for excellence. As a Restaurant Manager, you will elevate your industry experience by working alongside celebrity chefs in a Michelin Awarded group and Best Places to work 2022.


The ideal candidate will oversee daily restaurant operations, ensuring staff compliance with company policies. They will train staff to follow restaurant procedures, maintain safety and food quality standards, and keep guests happy by handling complaints.


Duties & Responsibilities:


Ensuring incoming staff complies with company policy


Training staff to follow restaurant procedures


Maintaining safety and food quality standards


Keeping guests happy and handling complaints


Organizing schedules


Keeping track of employees' hours


Recording payroll data


Ordering food, linens, gloves, and other supplies while staying within budget limitations


Supervising daily shift operations


Ensuring all end-of-day cashouts are correctly completed


Coordinating daily front- and back-of-house restaurant operations


Controlling operational costs and identifying ways to cut waste


Appraising staff performance


Interviewing/recruiting new employees


Interacting with guests to get feedback on product quality and service levels


Requirements:


High school diploma is a plus


Previous restaurant experience


Prior work as a manager or supervisor


Success with customer service


Training in food safety


Experience with long shifts


Financial literacy


Ability to keep inventory organized


We are an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.



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