Restaurant Operations Manager
1 week ago
Grove Bay Hospitality Group is a world-class team seeking individuals with a passion for excellence. As a Restaurant Manager, you will elevate your industry experience by working alongside celebrity chefs in a Michelin Awarded group and Best Places to work 2022.
The ideal candidate will oversee daily restaurant operations, ensuring staff compliance with company policies. They will train staff to follow restaurant procedures, maintain safety and food quality standards, and keep guests happy by handling complaints.
Duties & Responsibilities:
Ensuring incoming staff complies with company policy
Training staff to follow restaurant procedures
Maintaining safety and food quality standards
Keeping guests happy and handling complaints
Organizing schedules
Keeping track of employees' hours
Recording payroll data
Ordering food, linens, gloves, and other supplies while staying within budget limitations
Supervising daily shift operations
Ensuring all end-of-day cashouts are correctly completed
Coordinating daily front- and back-of-house restaurant operations
Controlling operational costs and identifying ways to cut waste
Appraising staff performance
Interviewing/recruiting new employees
Interacting with guests to get feedback on product quality and service levels
Requirements:
High school diploma is a plus
Previous restaurant experience
Prior work as a manager or supervisor
Success with customer service
Training in food safety
Experience with long shifts
Financial literacy
Ability to keep inventory organized
We are an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.
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