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Customer Service Representative

2 months ago

Maitland, Florida, United States ARS-Rescue Rooter Full time

Job Summary:

We are seeking a highly skilled and professional Customer Service Representative to join our team at ARS-Rescue Rooter. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers through prompt and professional handling of incoming and outgoing call requests.

Key Responsibilities:

  • Report to work on-time and clock into the phone system in a prompt manner
  • Relieve outgoing shifts and start shifts in a timely manner
  • Professionally handle incoming and outgoing call requests from customers
  • Resolve customer issues promptly and thoroughly

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment