Operations Support Specialist
2 days ago
We are seeking a highly skilled Operations Support Engineer to join our team at Northstrat. As an Operations Support Engineer, you will play a critical role in ensuring the smooth operation of our systems and services.
Key Responsibilities:- Perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems.
- Ensure the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.
- Collaborate with the customer, subcontractors, local engineers, and geographically dispersed teammates and customers to ensure GVS systems operate well according to contractual requirements.
- Develop and maintain technical documentation, including system design documents, test plans, and technical reports.
- Provide technical support and guidance to internal stakeholders, including engineers, project managers, and customers.
- Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related master's degree.
- Active or current Top-Secret clearance with SCI access (TSSCI) no exceptions.
- Experience with Red Hat Enterprise Linux or similar distros.
- Prior Help Desk or technical customer service experience.
- Experience with systems maintenance is required.
- Minimum 3-5 years of software development experience including experience with at least one of these languages: JavaScript (front-end frameworks preferred), Java, or Python.
- Prior experience working with one or more of the following environments and applications: Red Had Linux, Postgres, AWS, and Apache.
- Experience working with cloud environments, particularly for Amazon Web Services (AWS).
- Experience automating tasks by script.
- Experience with Zabbix, Matomo, or ELK.
- Experience with Geospatial visualization applications or GIS technologies (Google Earth, ArcGIS, OpenLayers, Cesium).
- Demonstrated experience working across multiple teams and job functions, bridging both sustainment and enhancement priorities.
- Ability to work in a fast-paced, dynamic, collaborative team environment.
Northstrat offers a comprehensive benefits package, including:
- Individual Benefits Account (IBA)
- Profit Sharing Plan (PSP)
- Stock Options
- Flex Time
We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
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