Sales Consultant

3 days ago

Alpharetta GA USA, United States Tailored Brands Inc Full time
Job Overview

The Sales Consultant is a key member of our team, responsible for delivering exceptional customer experiences across multiple business units within a store location.

To succeed in this role, you will need to demonstrate a customer-obsessed mindset, being customer-ready and delivering a world-class experience every day.

You will work collaboratively as a member of a high-performing team, building trust, commitment, and a focus on results.

Adaptability is crucial, as you will need to navigate change and adapt to new programs in a timely manner to achieve expected outcomes.

In addition, you will contribute to a healthy culture by working well with colleagues at all levels and consistently contributing to a positive work environment.

Essential Functions
  • Demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and described in corporate training materials.
  • Encourage and participate in team selling, building relationships with customers from greeting to post-sale contact.
  • Monitor and positively impact store sales volume and metrics goals, meeting and maintaining personal volume goals while maintaining above-average quality of sale.
  • Use tailors for alteration fittings when possible, and provide accurate fittings and recommendations when tailors are not available.
  • Assist with receiving shipments, putting away new merchandise, maintaining a clean and organized store based on merchandising to sell standards.
  • Assist with visually merchandising the store, including complying with brand standards for visual merchandising tasks.
  • Help monitor the security of all Company property, reporting or documenting damaged or missing product.
  • Assist with conducting merchandise stock counts as requested by store management, reporting any discrepancies to the manager on duty.
  • Participate as a member of a store team, where employees are held accountable for individual performance and interacting with the greater store team to support team goals.
  • Maintain a workplace free of harassment and discrimination, adhering to the Company's Anti-Discrimination and Harassment policies and reporting concerns to Regional Manager, Zone Vice President, and Human Resources Department.
Physical Requirements
  • Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Work Locations: North Point Market S/C, 6012 N Point Pkwy, Alpharetta, 30022

Job: Sales

Organization: Men's Wearhouse

Shift: Variable

Zone: South

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