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Patient Service Representative

2 months ago

Burlington, Vermont, United States ZOLL LifeVest Full time
Job Opportunity: Patient Service Representative

About the Role:

ZOLL LifeVest, a leading manufacturer of lifesaving medical technology, is seeking a Patient Service Representative to join our team as an independent contractor. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest, a wearable cardioverter defibrillator designed to protect patients at risk for sudden cardiac arrest.

Key Responsibilities:

  • Contact caregivers and family members to schedule services and ensure seamless patient care.
  • Travel to patient homes and healthcare facilities to provide training and support.
  • Train patients and caregivers on the use of LifeVest, including programming and garment sizing.
  • Review and obtain necessary paperwork from patients, including the Patient Agreement and WEAR Checklist.
  • Manage device and garment inventory, ensuring timely delivery and maintenance.
  • Disclose any family relationships with potential referral sources.

Requirements:

  • 1 year of patient care experience in a paid professional environment.
  • Documented patient experience on resume.
  • Completion of background check, including level 2 screening for Florida and Ohio candidates.
  • Disclosure of personal NPI number (if applicable).
  • Valid driver's license and car insurance or valid state ID.
  • Willingness to pay a $30 annual DME fee and additional vendor credentialing fees (if required).

About ZOLL LifeVest:

ZOLL LifeVest is a leading manufacturer of lifesaving medical technology, dedicated to protecting patients at risk for sudden cardiac arrest. Our team is passionate about delivering exceptional patient care and support, and we're seeking like-minded individuals to join our mission.