Call Center Support Operator II
4 weeks ago
Cleveland Clinic is seeking a skilled Call Center Support Operator II to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to patients and their families, ensuring exceptional experiences and making positive impacts in the community.
Key Responsibilities- Answer and provide information to inbound and internal callers by accessing electronic alphabetical, geographical directories and transfer to the appropriate destination.
- Answer and process after hour patient and emergency internal calls to physicians, medical emergency codes and internal medical emergency events using prescribed protocols and procedures.
- Navigate through the QGenda on-call system to identify the on-call provider and process on-call via alpha page or phone call to the provider with patient details.
- Offer special assistance to people who are unable to dial or who are in emergency situations and provide relay service for hearing impaired callers.
- Answer routine questions and provide information to the public about the organization using electronic database and other tools and reference materials.
- High school diploma or GED.
- One year of call center or telephone operator experience OR two years of customer service experience.
- Emergency Medical Dispatch (EMD) certification is preferred.
Cleveland Clinic offers a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is dedicated to providing exceptional patient care and making a positive impact in the community.
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Call Center Operations Manager
2 weeks ago
Cleveland, Ohio, United States Par Acquisition Company Inc Full timeJob Title: Assistant Call Center ManagerAt Par Acquisition Company Inc, we are seeking a highly skilled and experienced Assistant Call Center Manager to join our team. As a key member of our Call Center Management team, you will play a crucial role in ensuring the efficient and effective operation of our call center.Key Responsibilities:Provide strong...
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National Call Center Director
2 weeks ago
Cleveland, Ohio, United States AIIStar Full timeJob Title: National Call Center DirectorAt AIIStar, we are seeking a highly skilled and experienced National Call Center Director to lead our national call centers towards excellence. This is a unique opportunity to join our team and drive strategic growth and operational efficiency.Key Responsibilities:Strategic Planning and Execution:Develop and implement...
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Call Center Team Lead
2 weeks ago
Cleveland, Ohio, United States Amsdell Companies Full timeJob DescriptionCleveland Based Amsdell Companies/Compass Self-Storage is a growing self-storage company with 104 locations in 14 states under the Compass Self-Storage banner. We are seeking a Call Center Team Lead to manage a team of 12-15 work-from-home agents located throughout the United States.This is a hybrid position of office and work from home, based...
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Pharmacy Technician II
2 months ago
Cleveland, Ohio, United States Cleveland Medical Center Full timeJob SummaryWe are seeking a highly skilled Pharmacy Technician II to join our team at UH Cleveland Medical Center. As a Pharmacy Technician II, you will play a critical role in assisting pharmacists with the retrieval, processing, preparation, and distribution of medications and sterile products for patient administration.Key ResponsibilitiesAssist...
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Contact Center Support Specialist
2 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeContact Center Support Operator IThis position requires qualified candidates to reside in the Cleveland, OH area or be able to work on site in Beachwood, OH.As a Contact Center Support Operator I, you will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare...
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Contact Center Operations Manager
2 weeks ago
Cleveland, Ohio, United States Aramark Full timeJob SummaryAramark Healthcare+ is seeking a skilled Call Center Manager to oversee the Food Service department call center operations for patient dining at Cleveland Clinic. This is a non-remote position that requires sitting at one of our locations in Northeast Ohio.Key ResponsibilitiesLead and develop a team of Customer Service Representatives to provide...
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Contact Center Support Specialist
2 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeJob SummaryCleveland Clinic Health System is seeking a highly skilled Contact Center Support Specialist to join our team. As a Contact Center Support Specialist, you will be responsible for providing exceptional customer service to patients and families, answering inbound calls, and navigating electronic directories to transfer callers to the appropriate...
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Contact Center Operations Manager
2 weeks ago
Cleveland, Ohio, United States Aramark Full timeJob Title: Contact Center ManagerAramark Healthcare+ is seeking a highly skilled Contact Center Manager to oversee the Food Service department call center operations for patient dining at Cleveland Clinic. This is a non-remote position that requires sitting at one of our locations in Northeast Ohio.The Contact Center Manager is responsible for leading a team...
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Pharmacy Technician II
1 week ago
Cleveland, Ohio, United States Cleveland Medical Center Full timeJob Summary:As a Pharmacy Technician II at Cleveland Medical Center, you will play a vital role in assisting pharmacists with the retrieval, processing, and distribution of medications and sterile products. Your responsibilities will include preparing patient medications, maintaining accurate inventory, and ensuring timely delivery of medications.Key...
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Heavy Equipment Operator II
2 weeks ago
Cleveland, Ohio, United States City of Cleveland Ohio Full timeJob SummaryWe are seeking a highly skilled Grounds Maint Truck Driver II to join our team at the City of Cleveland Ohio. As a key member of our Division of Park Maintenance & Properties, you will be responsible for operating a variety of mobile motorized equipment and vehicles to maintain our city's parks and properties.Key ResponsibilitiesOperate all...
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Call Center Team Lead
5 days ago
Cleveland, Ohio, United States Prestige Staffing Full timeJob DescriptionPrestige Staffing is seeking a Call Center Team Lead to manage a team of 12-15 work from home agents located throughout the United States. This is a full-time position based out of Cleveland, OH.Responsibilities include creating and updating reports using Excel and 3rd party reports, assisting with onboarding and training new hires, and...
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Manufacturing Operator II
4 weeks ago
Cleveland, Ohio, United States ThermoFisher Scientific Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Manufacturing Operator II to join our team at Thermo Fisher Scientific. As a key member of our production team, you will be responsible for efficiently picking and packing orders, supporting the manufacturing team, and adhering to specific packaging requirements for frozen perishable items.Key...
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Clinical Research Operations Analyst II
6 days ago
Cleveland, Ohio, United States University Hospitals Full timeJob SummaryThis position provides critical support to the University Hospitals Clinical Research Community and business offices of the Clinical Research Center (CRC) in configuring and monitoring financials in the Clinical Trials Management System (CTMS) Velos eResearch as well as the administrative processes throughout the life cycle of a clinical trial....
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Heavy Equipment Operator II
1 week ago
Cleveland, Ohio, United States City of Cleveland Ohio Full timeJob SummaryAs a Heavy Equipment Operator II with the City of Cleveland Ohio, you will be responsible for operating a variety of mobile motorized equipment and vehicles assigned to the Division of Park Maintenance & Properties. This includes operating vehicles over 26,000 pounds GVWR, such as dump trucks and combination units. You will work under the...
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Cleveland, Ohio, United States University Hospitals Full timeJob SummaryAs an Environmental Services Operating Room Assistant II at University Hospitals, you will play a vital role in ensuring the smooth operation of our operating rooms. Your primary responsibility will be to support and assist operative teams with daily activities, including cleaning and disinfecting operating room suites, transporting patients and...
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X-Ray Technologist II
1 month ago
Cleveland, Ohio, United States Metro Health Full timeJob SummaryJoin MetroHealth as a X-Ray Technologist II - Radiology and contribute to the diagnosis of diseases in infants through adults. As a key member of our diagnostic imaging team, you will be responsible for obtaining high-quality diagnostic X-rays using radiation-generating equipment.ResponsibilitiesObtain diagnostic X-rays using radiation-generating...
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X-Ray Technologist II
1 month ago
Cleveland, Ohio, United States The MetroHealth System Full timeJob SummaryJoin our team of dedicated healthcare professionals at The MetroHealth System as a X-Ray Technologist II - Radiology. As a key member of our diagnostic imaging team, you will play a vital role in providing high-quality patient care and contributing to the success of our Level 1 Trauma Center.ResponsibilitiesObtain diagnostic X-rays using...
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Field Representative II, Technical Operations
2 weeks ago
Cleveland, Ohio, United States Ricoh Americas Corporation Full timeJob SummaryWe are seeking a highly skilled Field Representative II, Technical Operations to join our team at Ricoh Americas Corporation. As a key member of our technical operations team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting...
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X-Ray Technologist II
4 weeks ago
Cleveland, Ohio, United States The MetroHealth System Full timeJob SummaryJoin our team of dedicated healthcare professionals at The MetroHealth System as a X-Ray Technologist II - Radiology. As a key member of our diagnostic imaging team, you will play a vital role in providing high-quality patient care and contributing to the success of our Level 1 Trauma Center.ResponsibilitiesObtain diagnostic X-rays using...
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Office Assistant II
1 week ago
Cleveland, Ohio, United States Cleveland Clinic Full timeCleveland Clinic Children's Hospital for Rehabilitation is seeking an Office Assistant II to support clinical and office caregivers in providing patient-first healthcare. As a key member of our team, you will work alongside passionate caregivers to ensure the highest level of care for our patients.Key Responsibilities:Provide general office support,...