Patient Services Coordinator

4 days ago


Newport, Tennessee, United States HealthStar Inc. - Equip Your Future Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at HealthStar Inc. - Equip Your Future. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Patient Registration: Greet and register patients in a prompt, pleasant, and courteous manner, verifying all necessary information.
  • Medical Records Management: Prepare patient medical records for daily appointments, update profiles, and maintain accurate and up-to-date information.
  • Scheduling and Coordination: Ensure accurate and efficient scheduling of appointments, manage patient referrals, and maintain current information on appointment schedules.
  • Financial Transactions: Collect co-pays and small balances, balance the cash drawer daily, and maintain accurate financial records.
  • Communication and Customer Service: Provide excellent customer service, answer telephone calls, screen calls, and respond to patient inquiries in a professional and courteous manner.
Requirements
  • Education: High School Diploma or Equivalent
  • Skills and Abilities: Proficiency in typing and data entry, knowledge of clinic/medical practice procedures, customer service principles, and phone system operations.
  • Physical and Mental Demands: Sedentary work with occasional standing, walking, and lifting up to 30-50 pounds, with the ability to work in a fast-paced environment and manage stress effectively.


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