Fitness Experience Coordinator

3 weeks ago


East Brunswick, New Jersey, United States Retro Fitness Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate at Retro Fitness. As a key member of our team, you will be responsible for delivering an exceptional member experience, ensuring our facilities and services meet the highest standards, and promoting a positive and welcoming atmosphere.

Key Responsibilities
  • Greet and check-in members, providing a warm and welcoming experience.
  • Resolve customer issues promptly and effectively, ensuring member satisfaction.
  • Sell memberships, retail, and merchandise, meeting sales targets and promoting our services.
  • Follow up with prospects, converting leads into members and driving business growth.
  • Ensure a safe and clean health club environment, maintaining high standards of cleanliness and safety.
  • Open and close the facility, ensuring a smooth and efficient operation.
  • Follow company policies, procedures, and best practices, upholding our brand values.
What We Offer

As a Member Experience Associate at Retro Fitness, you will enjoy a competitive hourly rate of $15.00, flexible scheduling, and opportunities for growth and development. You will be part of a dynamic and supportive team, working in a fast-paced and exciting environment.

About Retro Fitness

Retro Fitness is a leading fitness chain with over 120 gyms across the US, offering a unique fitness experience under one roof. Our gyms feature best-in-class equipment, services, and amenities, including our Retro Blends Smoothie Bar. With a new CEO leading the team, we are poised for growth and expansion, offering opportunities for franchise partners to join our network.



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