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Hospitality Beverage Associate

2 months ago

Madison, Wisconsin, United States Concourse Hotel Full time

Position: Coffee Specialist

Job Category: Starbucks

Requisition Number: STARB01671

Overview:

Join our exceptional team at Concourse Hotel, where you will craft delightful beverages in a vibrant environment. If you possess a talent for enhancing customer experiences through outstanding service, this role is tailored for you. We are seeking individuals with flexible schedules, available for both part-time and full-time shifts, primarily during mornings and afternoons (with the latest shift ending at 4:00 PM). Weekend availability is essential.

Key Responsibilities:

  1. Deliver an exceptional customer experience that aligns with Starbucks standards.
  2. Prepare and serve a variety of beverages, including coffees, espresso drinks, teas, and specialty items.
  3. Maintain stock levels and ensure the café environment is inviting and well-organized.
  4. Perform additional tasks as assigned.

Benefits:

Qualified candidates will need to successfully complete a pre-employment drug screening and background check. Concourse Hotel is committed to maintaining a drug-free workplace.

We prioritize hiring highly qualified individuals and offer a competitive benefits package, which includes:

  • Complimentary underground employee parking
  • Free meals during shifts
  • Discounted accommodation rates
  • 401-K matching retirement plan
  • Paid time off
  • $300 employee referral bonus

Full-time positions also provide:

  • A comprehensive health insurance plan with no deductible
  • Dental and vision insurance
  • Company-sponsored basic life insurance and short-term disability coverage
  • Flexible Spending Account (FSA)
  • Optional additional life insurance policy

Our mission is to enhance the quality of work life through fair treatment and equal growth opportunities for all team members. We are an equal opportunity employer.

Travel Requirements: None

Qualifications:

Skills:

  • Detail-Oriented: Capable of executing tasks with precision and attention to detail.
  • Team Player: Collaborates effectively within a team environment.
  • Enthusiastic: Exhibits a genuine passion and interest in the role.

Motivations:

  • Self-Starter: Motivated to perform independently.
  • Flexibility: Thrives when given the autonomy to set personal schedules and goals.
  • Growth Opportunities: Driven by the potential for increased responsibilities.

Education:

High School diploma or equivalent preferred.

Experience:

  • Required: Previous customer service experience.
  • Preferred: Experience in Starbucks or similar coffee environments, along with cash handling experience.

Licenses & Certifications:

None required.