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Slot Operations Manager
2 months ago
We are seeking a highly skilled Slot Operations Manager to join our team at Bally\u0027s Dover Casino Resort. As a key member of our maintenance department, you will be responsible for ensuring the smooth and effective operation of all slot maintenance operations.
Key Responsibilities- Develop and implement an effective strategy for growth and efficiency of maintenance operations in the Slot Department.
- Regularly review and evaluate slot maintenance departmental performance and take appropriate steps in resolving unsatisfactory results or conditions.
- Assure the smooth and effective operation of all slot maintenance operations and implement machine compliance with approved property policy and rules and regulations of the Gaming Commission.
- Conduct monthly review of all machines for profitability and player appeal, making any immediate changes as necessary.
- Coordinate slot machine moves and conversions with slot manufacturers and appropriate in-house personnel.
- Responsible for the development and implementation of all departmental maintenance training programs.
- Assist the Director of Slot Operations in the analysis and revenue growth potential of each slot machine.
- Assist the Director of Slot Operations in monitoring established cost-containment/budgetary controls.
- Enforce performance standards, policies, and procedures as they relate to his/her span of control.
- Set priorities for shift supervisors, providing guidance and assistance as needed.
- Maintain appropriate staffing levels in the department by interviewing, selecting, training, evaluating, promoting, disciplining, and terminating employees as needed.
- Through observation, evaluation, and preventive maintenance schedules, keep all equipment in a functional state of repair.
- Monitor the performance of all outside services and the execution of all maintenance contracts.
- Initiate and maintain communication with subordinates, employees, management, and other departments.
- Coordinate efforts directly with the IT Department on issues concerning Slot Accounting system.
- Responsible for data input into the EGDS system for machine movement, conversions, tournaments, and EPROM submissions to IGC.
- Must be able to stand; walk; sit and stoop; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- The employee must occasionally lift and/or move up to 25 pounds and work in a smoking environment.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Knowledgeable of the Indiana Gaming regulations as well as the company\u0027s internal controls, policies, and procedures.
- Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
- Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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