Slot Operations Manager
4 weeks ago
Job Title: Slot Operations Manager
Job Summary:
We are seeking a highly skilled and experienced Slot Operations Manager to join our team at Bally's Dover Casino Resort. The successful candidate will be responsible for overseeing the smooth and effective operation of all slot maintenance operations, ensuring compliance with approved property policy and rules and regulations of the Gaming Commission.
Key Responsibilities:
* Develop and implement an effective strategy for growth and efficiency of maintenance operations in the Slot Department
* Regularly review and evaluate slot maintenance departmental performance and take appropriate steps in resolving unsatisfactory results or conditions
* Assure the smooth and effective operation of all slot maintenance operations and implement machine compliance with approved property policy and rules and regulations of the Gaming Commission
* Conduct monthly review of all machines for profitability and player appeal, making any immediate changes as necessary
* Coordinate slot machine moves and conversions with slot manufacturers and appropriate in-house personnel
* Responsible for the development and implementation of all departmental maintenance training programs
* Assist the Director of Slot Operations in the analysis and revenue growth potential of each slot machine
* Assist the Director of Slot Operations in monitoring established cost-containment/budgetary controls
* Enforce performance standards, policies, and procedures as they relate to his/her span of control
* Set priorities for shift supervisors, providing guidance and assistance as needed
* Maintain appropriate staffing levels in the department by interviewing, selecting, training, evaluating, promoting, disciplining, and terminating employees as needed
* Through observation, evaluation, and preventive maintenance schedules, keep all equipment in a functional state of repair
* Monitor the performance of all outside services and the execution of all maintenance contracts
* Initiate and maintain communication with subordinates, employees, management, and other departments
* Coordinate efforts directly with the IT Department on issues concerning Slot Accounting system
* Responsible for data input into the EGDS system for machine movement, conversions, tournaments, and EPROM submissions to IGC
Requirements:
* Must be knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures
* Must be able to work in an environment with secondhand smoke, loud noises, and large crowds
* Must be able to stand, sit, and walk for prolonged periods of time (7+ hours)
* Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends
* Other duties may be assigned at any time
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