Event Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Event and Meeting Manager to join our team at The Oliver Hotel, Oxford. The ideal candidate will have a passion for creating unforgettable experiences for our guests and possess excellent customer service and communication skills.
Key Responsibilities- Ensure seamless event execution by following established procedures and collaborating with hotel staff
- Adhere to all hotel standards, policies, and procedures
- Perform other duties as assigned to meet business needs
- Stay up-to-date with current trends in event management and design
- Identify operational challenges and develop solutions to ensure customer satisfaction
- Act as liaison between salesperson and customer throughout the event process
- Manage group room blocks and meeting space
- Participate in customer site inspections and assist with sales process
- Deliver exceptional customer service and encourage the same from other employees
- Oversee customer experience from file turnover to post-event phase
- Conduct pre- and post-event meetings to review and communicate group needs and feedback
- Upsell products and services throughout the event process
- Coordinate and communicate event details to customers and property operations
- Ensure billing accuracy and conduct bill reviews with clients
- Solicit feedback from property departments to improve the Event Planner's experience
- 2-3 years of related hotel or venue experience
- Excellent customer service and communication skills
- Exceptional time management, problem-solving, and organizational skills
- A flexible schedule, including nights and weekends
- Hospitality experience preferred
- Eligibility to work in the USA
The Oliver Hotel, Oxford provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Oxford, United States The Oliver Hotel, Oxford Full timeJob SummaryWe are seeking a highly organized and detail-oriented Event and Meeting Manager to join our team at The Oliver Hotel, Oxford. The ideal candidate will have a passion for creating unforgettable experiences for our guests and possess excellent customer service and communication skills.Key ResponsibilitiesEnsure seamless event execution by following...
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Event Coordinator
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Oxford, United States The Oliver Hotel, Oxford Full timeJob SummaryWe are seeking a highly organized and detail-oriented Event and Meeting Manager to join our team at The Oliver Hotel, Oxford. The ideal candidate will have a passion for creating unforgettable experiences for guests and possess excellent customer service and communication skills.Key ResponsibilitiesEnsure seamless execution of events and meetings...
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