Patient Services Representative

2 weeks ago


Covington, Louisiana, United States PT Solutions Physical Therapy Full time
Job Overview & Responsibilities:

At PT Solutions Physical Therapy, we are dedicated to providing exceptional patient care and service. As a Patient Services Coordinator, you will play a vital role in supporting our clinicians in delivering research-driven treatments to our patients.

Key Responsibilities:

  • Process insurance verifications and manage prior authorizations to ensure seamless patient care.
  • Reconcile patient payments and units billed while maintaining HIPAA compliance.
  • Obtain authorization and/or prior authorization for patient treatments.
  • Oversee over-the-counter collections and reconciliation of all charges on a weekly and monthly basis.
  • Maintain strong relationships with patients, providers, clinicians, and internal operational departments.

What You Will Get:

  • Competitive compensation with opportunities for performance-based incentives.
  • Professional development through strategic internal platforms.
  • Potential for career progression with a nation-wide company.
  • Fitness incentive, insurance benefits, employee assistance program, paid time off, and extended illness bank.

Qualifications & Pay Range:

  • We require a minimum of a High School or GED diploma. Submission of diploma for the highest level of education obtained will be required.
  • 1-2 years of customer service experience (experience with healthcare preferred).

Pay Range:

  • $15 - $18 per hour.
  • Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Schedule:

Full-time, Monday through Friday.



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