Field System Administrator II

15 hours ago


Washington, Washington, D.C., United States CDW Full time
Job Description

CDW is seeking a highly skilled Field System Administrator II to join our team. As a key member of our IT services program, you will provide technical support and maintenance for printer and video teleconferencing equipment in an enterprise environment.

Key Responsibilities
  • Provide general support activities for print devices and VTC equipment, including installation, configuration, testing, troubleshooting, and repair.
  • Proactively manage service tickets and update service-related activities in a timely manner.
  • Lead, implement, and troubleshoot complex and specialized print and VTC projects.
  • Serve as a liaison with clients and vendors on administrative and technical matters.
  • Interpret client needs and work towards resolution.
Requirements
  • Active DOD Secret Clearance.
  • Security+ Certification.
  • High School Diploma or equivalent.
  • 3+ years of experience working with an OEM or Third-Party provider of printer repair services.

CDW is a leading technology solutions provider to business, government, education, and healthcare organizations. We offer a dynamic work environment and opportunities for career growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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