Senior Mortgage Loan Officer

3 weeks ago


Raleigh, North Carolina, United States Mission Loans Full time
Job Title: Senior Mortgage Loan Officer

We are seeking a highly skilled and experienced Senior Mortgage Loan Officer to join our team at Mission Loans. As a key member of our lending team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Assess customer needs and financial situations to structure loan offers that meet their goals.
  • Deliver best-in-class customer service through inbound and outbound calls, ensuring timely closings and customer satisfaction.
  • Collaborate with customer relationship managers to resolve issues and ensure seamless loan processing.
  • Operate in a fast-paced environment, managing multiple deadlines and priorities while maintaining high-quality loan production.
  • Stay up-to-date with lending laws and regulations, ensuring compliance and accuracy in loan submissions.
Requirements:
  • Active MLO License
  • 2-3 years of sales experience in a high-volume call center
  • Extensive knowledge of loan programs and products, including Conventional, FHA, VA, refinance, and purchase
  • Basic proficiency in Google Workspace
  • Bilingual (read, write, speak) in Spanish, a plus
What We Offer:
  • Competitive hourly rate of $16/hour
  • Commissions-based compensation
  • Opportunities for professional growth and development

Mission Loans is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a truly customer and team-member-centric environment.



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